How can we help you?
Below you’ll find quick onboarding steps and answers to most questions. If you get stuck, send us a message in the chat or email support@giftnote.com
Getting started
Install Giftnote and go live, step by step. Want us to do it? Email support@giftnote.com for a complimentary onboarding on any paid plan. We aim to have you set up within 48 hours.
7 articles
September 2026 update: what's new
Our big September update rebuilt the Giftnote app. If you used Giftnote before, start here to see what moved and what's new.
10 articles
Gift messages
Let shoppers add a gift message and choose when it's delivered. Included on the Core and Professional plans.
15 articles
Gift cards and store credit
Sell digital gift cards and issue store credit, delivered straight to the recipient. Included on the Core and Professional plans.
15 articles
Multi Gift (corporate gifting)
Let a company or customer send gifts to many people in one order, each with their own message. Professional plan.
11 articles
Analytics and definitions
What your Giftnote analytics, metrics and notification emails mean.
3 articles
Integrations
Integrating Giftnote with other Apps
21 articles
FAQ and troubleshooting
Quick answers to the most common questions from Shopify merchants setting up or managing Giftnote.
11 articles