Gift orders and messages, rebuilt
Giftnote v3.0 · released 22 Sep 2026
Gift orders and messages, rebuilt
- Orders that stay in sync
- Changes made in Shopify appear in Giftnote the moment they happen — no more waiting for a sync.
- Orders that ship in multiple parcels are tracked per-shipment, so you always know which one to watch.
- A cancellation takes effect immediately.
- Why this matters: what you see in Giftnote is what's actually happening in Shopify, in real time.
- A short window before a gift message sends
- Send Now gift messages wait 15 minutes after checkout before they go out. A cancelled or fraud-flagged order stops in that time, and a typo can still be fixed.
- Send Now gift cards also wait 15 minutes, counted from when payment is received. If your store uses a fraud-detection app that holds payment until the buyer is approved, the 15 minutes starts after that approval.
- Why this matters: fewer support tickets from a message that went out too fast to fix.
- Messages reveal at the doorstep
- A gift message unwraps the moment delivery is confirmed — or you can choose to send it the moment the order ships instead.
- Carriers are detected automatically for new orders, so there's nothing to configure.
- Why this matters: the "surprise on delivery" moment works reliably, carrier by carrier.
- A live character count
- Gift messages can be up to 210 characters, with a live character count as you type in the app's edit form.
- Why this matters: you can see how much room is left before you save an edit.
- Fewer failed checkouts
- Gifts now go through even when a recipient name wasn't provided at checkout.
- Why this matters: fewer lost sales over a missing field.