Skip to main content

Integrations and notifications, rebuilt

Integrations and notifications, rebuilt

  1. All your integrations in one place

  • Klaviyo, Dotdigital, Ometria, Iterable, Attentive, Loop Returns, Rebuy and Shopify Flow are all set up from Settings → Integrations. The Yotpo Email integration has been retired. If you used it, see What's changed, retired, or needs your attention for what to use instead.

  • Why this matters: every tool's connection and events are managed from one page.

  1. Every gift moment is an event you control

  • Placed Gift Order, Gift Order Delivered, Received Gift Order, Redeemed Gift Card and more: pick which events send to which tool, and name them to match your existing flows and segments.

  • Placed Gift Order carries a Delivery Method property (Send Now, Send Later, On Delivery or On Fulfillment) and replaces the older Klaviyo events Giftnote - Order Scheduled and Giftnote - Order Tracked. Klaviyo connections set up before the September update keep sending both old metric names, so existing flows don't stop.

  • Send a test event straight from settings, in one click.

  • Why this matters: you decide exactly what triggers what, without guessing.

  1. See what went out, and fix what didn't

  • Every notification shows its status, with success or failure detail.

  • Retry or resend a notification from the gift order. Wait for the page to finish loading before you resend.

  • Why this matters: clearer visibility when something didn't go out, and a fast way to fix it.