Gift Card Setting Options

Written By Giftnote Admin

Last updated About 10 hours ago

Heads up — Giftnote v3 is here and the app looks different. We have just launched a completely new interface, so some screenshots and menu names in this article are still from the old version. We are updating the help docs over the next few days. In the meantime, if you get stuck, email support@giftnote.com and we will help you out.

Gift Card Settings

Found in: Giftnote App > Settings > Gift Cards

These options control how gift cards behave when issued through Giftnote.

1. Attach recipient to gift cards in Shopify

When enabled, Giftnote creates a customer profile for the gift recipient in Shopify.
Useful for identifying recipients, tracking redemptions, and enabling future marketing.

✅ Recommended for brands that want to build recipient profiles.

2. Allow discounts

Controls how Giftnote calculates the value of a gift card when a discount is applied at checkout.

Disabled (default)→ Giftnote issues a gift card for the amount paid at checkout.(e.g. Customer applies 10% discount to $100 card = $90 card issued)
Enabled→ Giftnote issues a gift card for the product’s full price, ignoring the discount.(e.g. 10% discount applied to $100 card = $100 card issued)

⚠️ Tip: Enable only if you're comfortable issuing gift cards at full value even when discounted.

3. Default expiry

Set the validity period for all gift cards in months.
Use 0 for no expiry.

📌 Check local legal requirements around gift card expiry dates.

4. Max code length

Set the number of characters in each gift card code (between 12–16 characters).
Longer codes = better security.

5. Automatically fulfill gift cards

When enabled, Giftnote will auto-fulfill gift card orders in Shopify.
Saves time by skipping manual fulfillment steps.

For questions or help configuring these settings, email support@giftnote.com or book a support call.