Gift Card Fraud Prevention

Written By Giftnote Admin

Last updated 9 months ago

Gift Card Fraud Prevention

Fraudulent gift card orders can cost brands thousands—and Shopify doesn’t automatically block the cards. Giftnote fixes that.

✅ Why This Matters

  • Protects revenue by blocking gift cards tied to fraud before they can be redeemed or resold

  • Prevents chargebacks and trust issues from customers who unknowingly purchase fake gift cards

  • No setup required — this works automatically the moment Giftnote is installed

🔒 How It Works

Giftnote automatically disables gift cards when an order is cancelled in Shopify due to fraud.

Shopify (or a tool like NoFraud) flags the order → the order is cancelled → Giftnote detects it and disables the associated gift card.

That’s it. No extra steps.

⚠️ What to Know

  • Gift cards can only be disabled, not deleted

  • Disabling is permanent—cards can’t be re-enabled

  • It only kicks in after a card is issued, not during checkout

💳 Discount Handling (Optional)

By default, gift cards will reflect any cart-level discounts.

Example: If a $100 gift card is purchased with 20% off, the customer receives an $80 gift card.

You can disable this in Settings if you want to always issue the full value.

This feature runs in the background and protects your store automatically—no action needed.

Got questions or want to test it? Reach out to our team.