HomeFAQFAQQuick answers to the most common questions from Shopify merchants setting up or managing Giftnote.By Giftnote Team and 2 others•29 articlesUnderstanding Your Dashboard & AnalyticsDefinitionsDefinitions: MetricsDefinitions: EmailsManaging Gift OrdersCreate a new gift orderViewing Gift Notes via Shopify Order AdminDelete a gift orderHow to resend messagesModify a gift orderSearch: How to Find, View and Edit a Giftnote via Shopify Orders Gift Cards/ Store CreditDefinitions: Gift Cards and Store CreditCreate Store CreditAdding Recipient Details to Gift Cards in Shopify and Setting an Expiry DateGift Card ExpirationCurrency ConsiderationsGift Card Setting OptionsExport Gift Cards and Liability Reports in GiftnoteAdd the Check Balance WidgetDisable a Gift cardGift Card Fraud PreventionGift Card Only ImplementationCustomisationCustom Widget for MessagesCustomizing SMSCharging and upselling the customer for a Giftnote or gift wrapUpselling and Charging for Giftnote at Checkout on Shopify PlusPre-Launch Checklist: Giftnote Surcharge Product (Gift Message Fee)Charging Customers for Giftnote (Developer Setup)Giftnote FAQ: Resolving Common Issues & Setup QuestionsWidget Not Appearing on My StorePlans, Pricing & Billing FAQGift Message Not Delivered to Recipient