1. Get Started with Giftnote

Install Giftnote, follow the in-app Setup guide step by step, and find the help article for each step.

Written By Giftnote Team

Last updated 41 minutes ago

Giftnote turns gifting into a scalable revenue channel for your Shopify store. Whether you're adding gift messages to every order or launching a full-scale corporate gifting portal, this guide will get you live in minutes.

1. Install the app

Install Giftnote from the Shopify App Store: https://apps.shopify.com/giftnote

Once it's installed, open Giftnote from Apps in your Shopify admin. The Home page opens with a Setup guide: "A few quick steps to start delighting customers with beautiful gifts." It ticks each step off as you complete it.

2. Follow the Setup guide

The Setup guide is split into modules: Get started, Branding and Gift cards, plus Multi Gift on the Professional plan. Start with Get started. Its four steps, and the article that walks you through each one:

Setup guide step	What you do	Help article
Choose your plan	Pick a plan and approve the subscription	Plans, Pricing & Billing FAQ
Turn on Giftnote	Turn on the Giftnote Control Panel app embed. We recommend doing this in a copy of your theme first, so you can test before customers see anything	3. Add Gift Message Widget (section 2)
Add the gift widget to your product page	Add the Giftnote block to your product template	3. Add Gift Message Widget
Place a test order (optional)	Buy something from your storefront as a gift, using your own email and phone as the recipient. Then publish your theme and check the widget and notifications work	Giftnote Go-Live Checklist

3. Choose your plan

You'll be prompted to choose a plan to activate your account. You can see and change your plan at any time in Settings → Subscription.

Core plan: $19/month, for branded gift messages and digital gift cards
Professional plan: $99/month, adds the Multi Gift corporate gifting portal

Both plans include 20 credits, then $1 per gift message or gift card. Your first month is free when you first subscribe. Usage charges still apply.

Confirm billing in Shopify to unlock the full feature set.

4. Set up the three core features

After billing is confirmed, follow the setup guide for each feature you want to use:

Gift messages: add the widget to your product page, cart drawer or cart page (or checkout on Shopify Plus), and send automated gift messages to gift recipients. See "3. Add Gift Message Widget" and "5. Add Checkout & Post-Purchase Extensions".
Gift cards and store credit: sell digital gift cards with branded delivery. See "4. Add eGift Cards".
Multi Gift: launch a portal for corporate and multi-address gifting. See "Set Up Multi-Gift".

To brand your gift emails and SMS, see "6. Design Email & SMS templates".

Check your setup

In the Giftnote app, go to Settings → Overview. The Online store widgets card shows the Control Panel (the Giftnote Control Panel app embed) and each Giftnote widget as Active or Inactive, with Edit on theme or Add to theme and Help buttons. It only reflects your published theme, so while you're still working in an unpublished theme it will show Inactive. That's expected.

Need help?

Chat with us using the chat button in the help centre (https://help.giftnote.com/en) or in the app, or email support@giftnote.com. Every page in the Giftnote app has Chat to us and a Help centre link at the bottom.

Can you set it up for me?
If you're on a paid plan (Core or Professional), yes, you can ask us to help set it up. Chat with us, and we'll send a Shopify collaborator request so we can work on your store.