2. Incentivize Gifting with Shopify Flow + Giftnote

Example Shopify Flow setups that use Giftnote triggers and gift card actions to reward gifters, recipients and loyalty members.

Written By Giftnote Team

Last updated About 3 hours ago

With Shopify Flow and Giftnote, you can reward people automatically: loyalty points for gifters, a gift card when a loyalty member moves up a tier, or credit for someone who received a sample. Below are four example workflows to copy. Shopify Flow is free on the Shopify App Store. New to Giftnote in Flow? Start with Shopify Flow.

Settings → Gift Orders → Advanced. Tag Gift Orders adds a tag you can use as a condition in Shopify Flow.

A gift card reward gives people a reason to come back and spend it, and it protects your margin better than a discount.

For loyalty points, you need a loyalty app with Shopify Flow actions, such as Okendo, LoyaltyLion, Growave, Rivo, Yotpo, Rise.ai, Toki, Influence.io or Smile.io.

Flow 1: Reward Gifters with Loyalty Points

Give customers points once their gift is delivered, so they gift more.

Example setup

  • Trigger: Order Message delivered (Giftnote)

  • Condition: Order total > $100 (or any value you set)

  • Action: Add loyalty points to customer (from your loyalty app)

Tip: Awarding points after delivery means cancelled orders don't earn points.

Flow 2: Reward Tier Upgrades with a Gift Card

Send a gift card automatically when a loyalty member reaches a new tier.

Example setup

  • Trigger: Customer tier upgraded (from your loyalty app)

  • Action: Create Gift Card $

  • Value: choose an amount (for example $25)

Flow 3: Incentivize Recipients of Sample Products

Send people who received a sample a gift card towards the full-size product.

Example setup

  • Trigger: Order paid – Shopify

  • Condition: Order contains SKU/product tag = sample

  • Action: Create Gift Card $ (to the recipient)

  • Email address: the recipient email from the order's giftnote_email note attribute. Flow can only read it while Keep Order Attributes is on in Giftnote (Settings → Gift Orders → Advanced settings). Once that setting is turned off, only Giftnote support can turn it back on.

  • Value: for example $10 to $15 towards their first purchase

Flow 4: Cashback Campaign Instead of Discounts

Run a cashback offer over Black Friday and Cyber Monday instead of a discount.

Example setup

  • Trigger: Order paid – Shopify

  • Condition: Order total > $150

  • Action: Create Gift Card $ (to the purchaser)

  • Value: for example a $20 gift card

Customers pay full price, then come back to spend their gift card on the next order.

Why These Work

  • Gifters and loyalty members get rewarded for sharing your brand.

  • Recipients and cashback customers get a reason to come back and buy.

Need help setting these up? Chat with us using the chat button in the help centre or in the app, or email support@giftnote.com.