How to set up Ometria Integration

Connect Ometria with your API key and choose which Giftnote events are sent to your Ometria flows.

Written By Giftnote Team

Last updated About 1 hour ago

Use our integration with Ometria for total control and customization of the gifting journey.

Settings → Integrations → Ometria. Enter your Ometria API key to connect.

Connect Ometria

  • Open the Giftnote App inside your Shopify Admin
  • Navigate to Settings > Integrations
  • Find Ometria under Marketing and click Configure (or Settings if it is already connected)

Ometria connects with an API key. On the Ometria settings page, enter your Ometria API key. Save if a save bar appears. Once connected, the Connection card shows Connected via API Key with a Disconnect button. Turn on Integration Enabled if it is off to start sending events to Ometria.

Setting up Ometria for the first time?
The Ometria integration is newly available, and final production checks happen on the first live merchant connections. After you connect and send test events, chat with us using the chat button in the help centre or in the app so we can confirm your events are arriving correctly.

Available Giftnote Events

Under Notification Events, switch each event on or off (or use Enable All / Disable All). Select Edit to change the event name Ometria receives, Preview to see it, and Test or Test All to send test events.

  • Placed Gift Order (customer) — a customer placed a gift order. Includes a Delivery Method property: Send Now, Send Later, On Delivery or On Fulfillment. Triggers: Send Later, On Delivery.
  • Gift Order Delivered (customer) — the gift order met its delivery conditions. Triggers: Send Now, Scheduled Time, Package Delivered.
  • Received Gift Order (recipient) — sends the gift message to the recipient. Triggers: Send Now, Scheduled Time, Package Delivered, Resend Message.
  • Purchased Gift Card (customer) — a gift card with a message was purchased. Triggers: Send Later.
  • Gift Card Delivered (customer) — the gift card met its delivery conditions. Triggers: Send Now, Scheduled Time.
  • Received Gift Card (recipient) — sends the gift card message to the recipient. Triggers: Send Now, Scheduled Time, Resend Message.
  • Issued Store Credit (customer or recipient) — store credit was issued from the admin. Triggers: Store Credit.
  • Gift Card (customer or recipient) — a gift card with no message, or a gift card resent on its own. Triggers: Self Purchase, Resend Gift Card.
  • Redeemed Gift Card (customer or recipient) — a gift card was used; includes the remaining balance. Triggers: Gift Card Spent.
  • Multi Gift Created, Multi Gift Approved, Multi Gift Complete (customer) — a multi-gift request was created, approved, or had all its gifts delivered.