1. What's new in the September update: start here
For stores that used Giftnote before September 2026: the five things to check after the update, and a summary of what changed in each area.
Written By Giftnote Team
Last updated About 1 hour ago
What's new in the September update
If you used Giftnote before September 2026, this collection tells you what changed in our big September 2026 update and what, if anything, you need to do. Giftnote now runs as a normal app inside your Shopify admin, with no separate dashboard, and most of your setup carried over.
Want us to set it up for you? Email support@giftnote.com to request a complimentary onboarding. We aim to have you set up within 48 hours. Included on all paid plans.
Check these five things
Saved filters and reports. Gift order status names changed. If you saved filters or reports that use the old names, update them. Understanding Your Analytics lists the new statuses.
Delivery tracking. The Settings → Carriers page is gone because Giftnote now detects carriers itself. On Delivery messages still need a carrier name and tracking number on each Shopify order.
Order attributes. If your theme, packing slips or 3PL read the
giftnote_*order attributes, check Keep Order Attributes is on in Settings → Gift Orders → Advanced settings. Add Checkout & Post-Purchase Extensions explains it.Multi Gift storefront forms. The old shop-wide order form is gone. Check the fields on each storefront's Form tab.
Klaviyo event names. Flows built on the old
Giftnote -metric names keep working. Move them to the new event names when you're ready: see Migrating your Klaviyo flows to the new Giftnote integration.
The full list, including changes that need no action, is in What's changed, retired, or needs your attention.
What changed, area by area
Your new home in Shopify admin: Giftnote's pages now sit in Shopify's own sidebar, with a Home page and a Setup guide.
Gift orders and messages: orders sync with Shopify as they change, Send Now messages wait 15 minutes so you can fix mistakes, and you can edit, resend or reprocess a gift order.
Gift cards and store credit: search cards by code, email, phone, name or order number, and a card only sends once its code is confirmed.
Multi-gift and your gifting storefronts: up to 1,000 recipients per upload, tax from your Shopify settings, up to three storefronts and custom domains.
Integrations and notifications: choose and rename the events each tool receives, and test them from the app.
Analytics and conversions: seven reports, including cohorts, gift value uplift and products, that load straight away.
Settings, plans and what you can configure: a table of where each old setting moved.
Early access features: new features you can ask us to switch on before they launch.