11. Do Giftnote gift cards work with Shopify Markets?
Short answers on how Giftnote gift cards and store credit work across Shopify Markets currencies, with a link to the full setup guide.
Written By Giftnote Admin
Last updated 30 minutes ago
Yes. One Giftnote gift card product can sell in each region's local currency, and Giftnote issues the card in the currency the customer paid in. This page gives the short answers. For the setup steps, see Set up gift cards for Shopify Markets.
What changed, and why older advice is wrong
Until June 2026, Shopify issued every gift card in the store's base currency. A customer paying £100 on an Australian store got a card issued as $188 AUD. Its value then moved with the exchange rate, so the £100 card could be worth £90 or £110 a few months later.
Shopify launched local-currency gift cards in June 2026, and Giftnote added support in August 2026. If someone told you gift cards only issue in your base currency, that advice is out of date.
Why does my gift card still show a dollar sign for UK customers?
Variant names are plain text, and Shopify doesn't convert them. A variant called $50 shows $50 in every region, even when the price shows £50. The customer still pays the right amount. For three ways to fix the label, see Fix variant names that show the wrong currency.
Does the currency flow through to Klaviyo?
Yes. Giftnote includes the currency in its Klaviyo events. Make sure your gift card emails use the gift card currency merge field, not a typed $. See Check your Klaviyo templates.
Should I use Shopify Markets or a separate expansion store?
Both work with Giftnote. Shopify Markets keeps one store, one catalog and one set of settings. A separate expansion store gives each region its own setup, including its own Klaviyo account, but you set up and maintain everything twice. If you run an expansion store, install Giftnote on it and copy your Klaviyo flows across.
Frequently asked questions
Do I need a different gift card product for each market?
No. One product can sell in every region's currency. A separate product per region is one way to fix variant names, not a requirement.
If someone buys a gift card in NZD, does the recipient receive it in NZD?
Yes. Giftnote issues the card in the currency of the purchase. Make one test purchase per region before peak season to check your prices.
Does the balance still move with the exchange rate?
No. That only happened under the old base-currency setup described above.
Does multi-currency work for store credit as well as gift cards?
Yes, if you issue it through Shopify Flow. Store credit you issue from the Giftnote app is in your store's base currency. Store credit campaigns run through Shopify Flow issue credit in the customer's own currency.
Do promotions that give a percentage back work across markets?
Yes. The credit is based on what the customer pays and issued in their currency. A customer who pays in NZD receives their credit in NZD.
Do I need to change anything in Giftnote itself?
No. The work happens in Shopify (your prices and variant names) and in your Klaviyo templates.